Shipping policy
🚚 Shipping Policy – Swift Sell Mart (UAE)
At Swift Sell Mart, we’re committed to delivering your orders quickly and securely across the UAE 🇦🇪. Please review our shipping policy below.
⏱️ Order Processing Time
-
Orders placed before 5:00 PM (GST) (Monday–Saturday) are processed within 1 business day.
-
Orders placed after 5:00 PM, on Sundays, or on public holidays will be processed on the next business day.
📍 Shipping Zones & Delivery Timeframes
-
Major Cities (Dubai, Abu Dhabi, Sharjah): 🏙️ Delivery within 1–2 business days.
-
Other Emirates: 📦 Delivery within 2–3 business days.
-
Remote Areas: 🌴 Delivery may take up to 4 business days.
💰 Shipping Methods & Costs
| 🚚 Shipping Option | ⏳ Delivery Time | 💵 Cost |
|---|---|---|
| Standard Delivery | 1–3 business days | AED 15 |
| 🎉 Free Shipping | 1–2 business days | Orders above AED 300 |
| ⚡ Express Delivery | Same-day / Next-day | AED 40 (available in selected areas) |
🏠 Local Delivery / Pickup
-
Same-Day Local Delivery: Available for Dubai if ordered before 12:00 PM (AED 25).
-
Store Pickup: Choose “Pick Up” at checkout and collect from our location once notified ✅
🔍 Tracking & Updates
-
All orders come with tracking details 📦, sent via email once dispatched.
-
You’ll be able to follow your order every step of the way.
🛃 Customs & Duties
-
Within UAE: No customs duties apply 🚫
-
For International Shipping (future expansion): Customers will be responsible for any customs duties or taxes in their country.
🎄 Peak Seasons & Holidays
Deliveries may experience slight delays during Eid, Ramadan, National Holidays, or major sale events ✨. We appreciate your patience during these times.
📞 Contact Us
If you have any questions about your order or shipment, feel free to contact us:
-
📧 Email: shoukataliyaqoob@gmail.com
-
☎️ Phone/WhatsApp: +971 56 820 4805
👉 Add this as your Shipping Policy page in Shopify .